Q: Are your herbs and spices fresh?
A: Yes, we take great care to ensure that our herbs and spices are fresh and of the highest quality. We source our herbs and spices from reputable suppliers and store them in airtight containers in a temperature-controlled environment.

Q: Do you offer gift sets or gift cards?
A: Yes, we offer gift sets and gift cards that make great gifts for any occasion. Contact us for more information.

Q: How long does it take for my order to ship?
A: We strive to process and ship orders within 1-2 business days. Once your order is shipped, the delivery time will depend on the shipping option you selected and the destination.

Q: Can I track my order?
A: Yes, we provide tracking information for all orders. Once your order is shipped, you will receive an email with tracking details.

Q: Do you offer free shipping?
A: We offer free shipping on US, Canada, EU Countries, Asian Countries

Q: Will I be responsible for customs fees or import taxes?
A: Customs fees and import taxes may apply to international orders, and it is the customer's responsibility to pay these fees. Please check with your local customs office for more information.

Q: What should I do if my package is lost or damaged during shipping?
A: If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.

Q: Can I change my shipping address after I place my order?
A: If you need to change your shipping address, please contact us as soon as possible